Booking terms

Requests sent through the website, form, WhatsApp, phone or email are contact, quote or booking requests.

They do not constitute final confirmation until they have been expressly approved by Côte d’Azur Taxi.

A booking becomes final only after confirmation by Côte d’Azur Taxi by phone, WhatsApp, email or another agreed written method.

The HTML or PDF summary provided after form submission confirms only that the request has been recorded. It is final only when the status explicitly states “Confirmed”.

Services are subject to the availability of drivers, vehicles and the requested time slots.

Times, vehicle type and any driver preference remain subject to availability when the booking is confirmed.

Côte d’Azur Taxi can provide different vehicle types according to your needs:

• saloon
• Green vehicle, subject to availability
• van on request
• several vehicles when required and where arrangements allow

The booking request includes the following option: “Dedicated service for women”, with the option to choose a female driver. This request is reviewed according to availability and is not guaranteed until the booking has been confirmed.

Fares may vary according to the journey, distance, time, passenger numbers, vehicle type, luggage, special requests and the rules applying to taxi services.

A quote may be provided on request when necessary.

Any fare displayed or communicated for guidance is not final until confirmed.

Accepted payment methods can be confirmed at the time of booking. Any special payment arrangements must be approved in advance by Côte d’Azur Taxi.

If the customer is late, the pick-up may be adapted according to the driver’s availability and scheduling constraints. Fees or adjustments may apply when stated at booking or under the applicable rules.

Any cancellation should be reported as early as possible. The applicable terms may vary according to the journey type, scheduled time, booked vehicle and arrangements required.

The customer must provide important information, including the exact number of passengers, bulky luggage, a requested child seat, a pet, intermediate stops, timing constraints or any special request.

The customer is responsible for the accuracy of the information provided and should report any journey changes promptly.

Only information strictly required to organise the transport should be provided. No diagnosis, medical condition, social security number, medical document or treatment details should be sent through the website.

Special requests may be reviewed individually. Côte d’Azur Taxi may accept or decline a request according to availability, feasibility and the applicable rules.